Please make sure to write down the RMA number on the outside of the package and included a copy of the invoice inside. Use one form for each item you wish to Exchange or Refund.
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All parts required professional installation, there is no return or exchange if you do not know how to install it yourself.We are not responsible if you ordered the wrong item, which does not work on your vehicles.Customer is responsible to check with his/her local/state laws and ordinances. Some products may be used for off-road only.
All claims for shortage or shipment errors must be made within 3 days after receipt of shipment.
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Customer is responsible to inspect product is free of damage upon received.There will be a 30% restocking fee applying to any returns. Shipping & Handling is Non-Refundable, your return item must be returned with shipping prepaid. Only factory defective item can be return for a refund or exchange for the same product within 48 hours of the invoice date.Once the item is back to its desired shape you may leave the item to cool down with a fan if accessible, if not you can leave it to cool at room temp.You can make small quick passes over the area you working to evenly distribute the heat. away from the area you are working on but do not leave the heat on one area for more then 2-3 min. Use a heat gun, if you do not have access to a heat gun you may use a strong hair dryer.Add additional weight to areas that are needed, until the desire results are achieved.Leave the item in its original plastic bag sealed, on a sunny day ideally 70+ degrees temperatures on a flat surface for at least 30 Min.If the item is out of shape, it will return to its original shape by following these steps: If the product is made of Polyurethane or Urethane and is intended to be more flexible than fiberglass. We Will Not Reimburse Painting/Prep Work or Installation Fees.Please Note It Is You and Your Body Shop’s Responsibility to Test Fit the Parts Prior to Prep, Paint, and Installation.
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